Cloudagent Lite- Cloud PBX System

A Missed Call is a missed business opportunity

Imagine a communication system that requires no investment in hardware or software which lets you get started in minutes. Now, isn’t that ideal?
CloudAgent Lite makes it all a reality.

CloudAgent Lite is a complete Cloud-based business communication system for small busineesse, it's a Cloud PBX/Hosted PBX solutions for small businesses, that allows your business to track and analyze each call and also respond professionally to each customer. It enables call routing of incoming and outgoing calls from your existing mobile or fixed line phones using a simple web portal. It can also be easily integrated into existing business applications so that you gain complete transparency, from end-to-end.

KEY FEATURES

Hosted PBX- Advanced Call Features

ADVANCED CALL FEATURES

Leverage industry-first applications like screen pop, Mini CRM, Google Analytics, blacklisting, whitelisting, call whisper, custom music on hold, CRM integration, inbuilt workflow manager, and much more.

Hosted PBX- report and dashboard

COMMUNICATIONS DASHBOARD

View your organization tree, call analytics, Missed Call details, call recordings, and trends on a weekly or monthly basis. Now, never miss a call with CloudAgent Lite. You can also record each call to evaluate agent performance, thereby improving customer experience.

Hosted PBX- Mobility

MOBILITY

Manage communications on-the-go with pop-up details that give each call a context and a dialer that allows you to dial directly out of your mobile contacts.

Why CloudAgent Lite?

Provides your business with a Virtual Phone Number

Requires minimal setup time

Eliminates the need for a receptionist with Cloud IVR Solutions

Reduces your capital investment and operational expenses

Helps you avoid a Missed Call with voicemail and call log

Allows you to track and monitor performance of your teams

Facilitates easy scale up or scale down

Offers a pay-as-you-go model for zero infrastructure/maintenance cost

Grants flexibility through customized products and solutions

Assists in tracking of calls from a single mobile for both official and personal calls

Provides 24x7 Network Operations Center (NOC)

BUSINESS IMPACT

Improve workforce productivity

Reduce time to market

Build better brand image

Get linked performance and transparency

Record calls for valuable insights

CASE STUDIES