Key Features of CA Lite a "Virtual Receptionist Solution"
Play a professional welcome message via IVR and connect to the right department.
All customer interactions be recorded and monitored, along-with the missed calls.
Start the service in traditional landline or mobile phone.
Provide the easy to use open APIs, to integrate with all major CRM And ticketing solution.
We provide all relevant call reports, live analytics, campaign reports and dashboards, that can help in better business decision-making.
Now you can start a full feature inbound or onbound call center linked with your number number.
Startups can position for a single number, say for Delhi while the people receiving the calls can be located anywhere in India and can take calls as per their convenience.
Personalize customer interactions by integrating with CRM. Allow your agents to work from anywhere and stay connected when customers need them most.